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News & Updates

Yes to Care! – A Collaborative Pilot Program to Improve Access to Veterinary Care

Through the generous support of the Dave & Cheryl Duffield Foundation, we have been entrusted with a $1.9 million grant to help address one of the most pressing challenges facing pet families today โ€” the rising cost of veterinary care. This meaningful investment will fund the development and launch of the Yes to Care Program, a collaborative pilot initiative brought … read more Yes to Care! – A Collaborative Pilot Program to Improve Access to Veterinary Care

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Dr. Jankowski’s Podcasts

Be Kind and Be Brave with Drs. Kristin Jankowski and Sheena Warman – Aired January 29, 2026 Training Veterinarians To Do More With Less – Aired January 8, 2026 Rethink Spectrum of Care in Veterinary Medicine: Stories & Resources – Aired September 28. 2025 Dr. Jankowski on improving access to veterinary care, spectrum of care, and more – Aired May … read more Dr. Jankowski’s Podcasts

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Could offering a variety of payment options lead to more owners accepting care recommendations?

When a pet owner cannot afford care, is it the responsibility of the veterinary practice to offer flexible payment options? Many practices hesitate to do so based on past negative experiences with in-house, staff-managed plans; however, partnerships with third-partyโ€“managed pay-over-time plans, digital wallet payments, and crowdfunding platforms can alleviate distress for clients and veterinary teams while increasing acceptance of recommended … read more Could offering a variety of payment options lead to more owners accepting care recommendations?

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A prospective observational study of how veterinary clinics and their clients utilized a no-credit-check, third-party managed installment financing option to increase access to veterinary care

The top client barrier to veterinary care is financial. Clients have reported their desire for more payment options, with recent research findings indicating that, with them, pet families could double the amount they could spend on lifesaving care. Research in 2022 reviewed cash and credit challenges that contribute to financial barriers and analyzed one option yet did not have direct … read more A prospective observational study of how veterinary clinics and their clients utilized a no-credit-check, third-party managed installment financing option to increase access to veterinary care

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Access to Care isn’t About Giving Services Away

๐—”๐—ฐ๐—ฐ๐—ฒ๐˜€๐˜€ ๐˜๐—ผ ๐—ฐ๐—ฎ๐—ฟ๐—ฒ ๐—ถ๐˜€๐—ปโ€™๐˜ ๐—ฎ๐—ฏ๐—ผ๐˜‚๐˜ ๐—ด๐—ถ๐˜ƒ๐—ถ๐—ป๐—ด ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€ ๐—ฎ๐˜„๐—ฎ๐˜†, itโ€™s about removing the financial, cultural, and logistical barriers that keep pets from getting the veterinary care they need. In her new article in The Fountain Report , โ€œ๐˜ˆ๐˜ค๐˜ค๐˜ฆ๐˜ด๐˜ด ๐˜ต๐˜ฐ ๐˜Š๐˜ข๐˜ณ๐˜ฆ ๐˜‹๐˜ฐ๐˜ฆ๐˜ด๐˜ฏโ€™๐˜ต ๐˜”๐˜ฆ๐˜ข๐˜ฏ ๐˜Ž๐˜ช๐˜ท๐˜ช๐˜ฏ๐˜จ ๐˜š๐˜ฆ๐˜ณ๐˜ท๐˜ช๐˜ค๐˜ฆ๐˜ด ๐˜ˆ๐˜ธ๐˜ข๐˜บ,โ€ Aimee St.Arnaud breaks down why traditional โ€œpayment due at time of serviceโ€ models no longer reflect … read more Access to Care isn’t About Giving Services Away

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